Privacy Policy

At TheWOO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

1. Full Name
2. Mobile Number
3. Email Address
4. Shipping & Billing Address
5. PIN Code
6. Payment Information (processed securely through third-party payment gateways)
7. Order History

Non-Personal Information

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Website Usage Data
6. Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

1. Process and deliver your orders.
2. Verify your identity and prevent fraud.
3. Provide customer support.
4. Send order confirmations and shipping updates.
5. Improve our website, products, and services.
6. Respond to your inquiries and requests.
7. Comply with applicable legal obligations.
8. Send promotional offers and newsletters (only where permitted by law or with your consent).

3. Payment Security

TheWOO does not store your debit card, credit card, UPI PIN, or banking credentials on its servers. All online payments are processed through trusted and secure third-party payment gateways using industry-standard security measures.

4. Cookies

Our website may use cookies and similar technologies to:

1. Improve website performance.
2. Remember your preferences.
3. Analyze website traffic.
4. Enhance your shopping experience.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

1. Payment gateway providers.
2. Courier and logistics partners.
3. Technology and hosting service providers.
4. Government or legal authorities when required by law.

All such third parties are expected to protect your information and use it only for the services they provide.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

1. Complete your orders.
2. Provide customer support.
3. Maintain business records.
4. Comply with legal and regulatory requirements.

8. Your Rights

You may request to:

1. Access your personal information.
2. Correct inaccurate information.
3. Update your contact details.
4. Request deletion of your personal information, subject to applicable legal obligations.
5. Opt out of promotional communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

TheWOO reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: TheWOO

Address: B 808, T3 NX ONE Avenue, Plot No-17, Techzone 4, Greater Noida West, Uttar Pradesh ??? 201306

Phone: +91 6398203317

Email: fisheyetech197@gmal.com